20/20 Insights on Performance Excellence (Free downloadable book)

In this free book, leaders of Baldrige Award winning, World Class, organizations from all sectors share their success stories and eye-opening results from their organization’s journey to excellence. (This includes the small business sector.)

Why should you read Baldrige 20/20? Because you want your organization to survive and thrive as a respected organization today and as a respected organization in the year 2020, and because 20/20 hindsight is easy but 20/20 foresight is not. The Baldrige Award winners whose results, stories, and strategies are shared in this book provide guidance on achieving 20/20 foresight.

The forewords are by Professor Rosabeth Moss Kanter of Harvard Business School and Greg Page Chairman and CEO of Cargill Inc

Download the PDF free at this webpage: http://www.nist.gov/baldrige/publications/baldrige_20_20.cfm