Cost of Quality Video: The cost of breaking the quality rules

This short video wonderfully highlights key quality issues that impact the Cost of Quality and avoid risk. It is ideal for introducing quality, risk management or for opening a discussion, presentation or training on quality.

http://asq.org/audit/106287/web.html?shl=106287&WT.dcsvid=MjI0MzEyNzg1NQS2&WT.mc_id=EM117917

This video clip was presented at the 20th Annual Audit & Design & Construction Division Conference in 2011. It preceded the Key Note Address by Sipho Tjabadi:Challenges of Quality Assurance on South Africa’s biggest Capital Expansion Program — The Eskom case.