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Charlie Scott

Charlie Scott has over 30 years of homebuilding industry experience including front line roles as new home Salesperson, Builder, Quality Assurance, VP of Operations and EVP/minority owner. As an industry consultant, he’s worked with hundreds of home builders to improve their operational excellence. He also has evaluated more than 40 home builders as a National Housing Quality Award (NHQA) Examiner and was inducted into the NHQA Hall of Fame.

Las Vegas once again welcomes the annual International Builders' Show, where an estimated 130,000 housing industry professions will convene. | Photo: lucky photo / stock.adobe.com
Las Vegas Once Again Welcomes The Annual International Builders' Show, Where An Estimated 130,000 Housing Industry Professions Will Convene | Photo: Lucky Photo / Stock adobe
International Builders Show

18 Ways to Maximize Your IBS 2023 ROI (and 10 Things to Avoid)

Here's how to make the most of your experience at the International Builders' Show before, during, and after
Jan. 30, 2023
As we learned from the donkey fable, in the middle of chaos, it's important not to give up but to shake off the dirt and move on up. | Photo: Piqsels
As we learned from the donkey fable, in the middle of chaos, it's important not to give up but to shake off the dirt and move on up. | Photo: Piqsels
Business Management

In a Crisis, Think Like a Donkey (+ 15 Tips for Working Remotely)

Like the fable of the donkey stuck down a well, there's a lot of panic about the current pandemic and associated economic challenges. But, like the moral of that fable, every ...
April 1, 2020
Make the most of your visit to IBS with good planning (and comfortable shoes). | Photo: Unsplash/Headway
Make the most of your visit to IBS with good planning (and comfortable shoes). | Photo: Unsplash/Headway
International Builders Show

18 Ways to Maximize Your Time at the 2019 International Builders' Show—and 10 Mistakes to Avoid

The first lesson I learned in home building was that earning only comes before learning in the dictionary. To earn more money or be successful, you first have to grow your knowledge...
Jan. 8, 2019
Weave referral sales into your home building company's culture. (Illustration: AdobeStock)
Weave referral sales into your home building company's culture. (Illustration: AdobeStock)
Sales + Marketing

How to Encourage More Referral Sales

A plan to generate up to 45 percent of this year’s homebuyers at a minimal cost is the most important piece of the home building equation
Jan. 5, 2018
Advance planning and some pro tips will help you maximize your time at IBS.
Advance Planning And Some Pro Tips Will Help You Maximize Your Time At Ibs
International Builders Show

16 Ways to Maximize Your Time at the International Builders' Show

Tips for making the most of your visit to the IBS trade show
Nov. 23, 2017
Achieving a customer-centric culture at your company doesn't happen without conscious effort. Follow these 10 steps to make it happen. (Graphic: Roman Fedin / 123rf)
Achieving a customer-centric culture at your company doesn't happen without conscious effort. Follow these 10 steps to make it happen. (Graphic: Roman Fedin / 123rf)
Sales + Marketing

10 Ways to a Customer-Centric Culture

Consistency, effectiveness, and success depend upon precisely documented expectations for your entire home building team
July 20, 2017
Image: John Mark Smith via Pexels
Handwritten letter in an envelope on a table
Sales + Marketing

A Low-Tech Secret to Help Home Builders Stay Competitive

On the everlasting power of the pen—analog-style—to provide personal connection with buyers when selling homes
May 1, 2017
For business success, never overlook the importance of teamwork. | Photo: Skeeze via Pixabay)
For business success, never overlook the importance of teamwork. | Photo: Skeeze via Pixabay)
Leadership

7 Secrets to Building Teamwork

In home building, beware of heroes, because teamwork is everything. Here's how to make sure it's happening
Feb. 28, 2017