Our four 2021 National Housing Quality Award winners experienced both validation and reckoning through the judging process this year. On this installment of The Weekly, the winners discuss why they applied and what they learned.
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The journey from applying to first-hand judging comes with lots of reflection. Filling out the National Quality Award application is largely a self-assessment exercise that provides a snapshot of a builder’s current status in eight areas of its operation. Winners were left with clear understandings of their successes and their struggles.
“When we first put in the application, we thought maybe it would be fairly straightforward,” says Bryon Van Kley, CEO of Adair Homes and NHQA Bronze winner. “But it’s like peeling the layers of an onion, right? You go deeper and deeper and deeper and you learn more and more about yourself. As a result, we learned so many very actionable takeaway things for improvement, which is really what we were after to begin with.”
Watch the full segment below.
Watch past segments here.