Quality Management Home Builder Scopes of Work One of the keys to a successful builder and home is a strong set of scopes of work
Quality Management Don’t service or process me, I am a customer I am not a car nor am I a piece of meat, so please don’t service or process me, I am a customer! But those terms and attitudes still exist. ...
Quality Management Profiles of Deployment Success How well are your values, policies and strategic drivers deployed within your organization? To consider this let use quality management as...
Quality Management The Quality Management Environment There are 4 key areas that make up the Quality Management Environment. Core Values Corporate Strategy Quality Performance Excellence...
Quality Management Implementing Change As more organizations are being pushed to reduce costs while improving the quality of products so the management of change becomes more and...
Quality Management Social Responsibility ISO26000 and Sustainable Buildings As new technologies and methodologies help us to improve our sustainable and environmentally friendly buildings, we should not forget that...
Quality Management Builder NHQA Best Practices Table & Quality Tools Table One of the key difficulties any builder has in managing quality is deciding which quality tools to use at which point in time and more...
Quality Management Writing a successful NHQA application The NHQA application document is not simply the method of applying for the NHQA, it is an excellent overview of your business and a key...
Quality Management Addressing a NHQA feedback report: opportunities for improvement Receiving a NHQA feedback report can result in a freeze due the amount of Opportunities for Improvement (OFI’s) reported, but remember even...
Quality Management Before AND after: NHQA site visits Making the cut for a National Housing Quality Award (NHQA) site visit is a major achievement, however, quite naturally many are anxious...