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Residential Services' Smart Solution to the Package Nightmare

Nov. 8, 2019

Winter is coming. As apartment buildings prepare for the onslaught of holiday packages, some residential services have a unique tool in their arsenal: custom smart lockers. These lockboxes save time, prevent logistical headaches, and can be customized to match the decor of the building.

Package deliveries are overtaking New York City and the way many residential buildings have responded to the influx is to go high tech.

UPS reported an almost 29 percent increase in U.S. average daily package volume from 2008 to 2018 — and they’ve got the brown boxes to prove it. But for many New Yorkers, coming home to find deliveries stacked in the vestibule, hidden behind the building’s garbage cans, or worst of all, left outside a locked door, is a thing of the past.

Instead, locker systems with real-time notifications, lobby screens showing “package” emojis for each apartment and front door systems that allow residents to let delivery people into their homes remotely are helping New Yorkers take back their hallways — and get their stuff on time.

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