Many home builders invest in customer service training for their staff, but they will always fall short if the company's leadership doesn't model attitudes and behavior
The Estridge Companies in mid-February unveiled a design studio and corporate headquarters in an unusual place — a mall — giving the company a new way to brand itself in the communities it serves. And if the concept works the way the firm'
Sales people answer these questions: What do you do to reverse the trend and turn around your sales performance? What role does attitude play in the turnaround? And how do you maintain a positive attitude when sales are hard to come by?
Too often, the right people in the wrong jobs make it hard for builders to work efficiently and profitably. To run an effective team, managers need to examine the entire system by which they hire, train, manage and reward their players.