Increasingly, buyers and builders seek out reclaimed wood; used lumber “harvested” from old homes, factories, warehouses, barns, wineries, breweries, and even bridges and railroads
Measuring customer satisfaction leads to superior customer satisfaction, which means more business.
A longstanding, profitable partnership with a real estate firm helps solidify Barone’s reputation as the customer satisfaction leader in the Rochester, N.Y., area and now, nationally.
Trends in home design and fashion come and go, and pendulums swing, so what must your about-to-open models feature for your communities to stay leaders in today's competitive marketplace?
One builder told me his company is doing away with its design centers because it learned that too many choices actually lower customer satisfaction scores.
Tweaks and tactics to boost your share of the surging ranks of Internet home buyers
The small, etched logo that appears in the corner of all tempered-glass windows now can be a builder’s logo.
Profitable insights from this year's winners - including what makes them so good
Tax credits for energy-efficient home construction are closer now that the Senate passed energy legislation that includes builder incentives.
A campaign of destruction by a radical faction of the environmental movement might force builders to rethink their security procedures.